Mr.
Matt
Spangler

With all the discussion about Twitter being used as a customer service response tool for brands to cut off angry consumers before they spread the message too far, I’m curious what United Airline’s response will be to this little ditty because unfortunately for them, this is a catchy tune.

via rickyv:

Last year Dave Carroll witnessed United Airlines baggage handlers throwing and breaking his $3,500 guitar. After being told he would not be compensated for the damage, he vowed to write three songs, make music videos and publish them online to get revenge. This is the first.